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Participant
October 29, 2025
Question

Bug: Illustrator won't let me export a PDF

  • October 29, 2025
  • 1 reply
  • 41 views

It either would crash or would take forever to export a PDF file. Even if the file size is really small.

 

Anushree

1 reply

Abhishek Rao
Community Manager
Community Manager
October 29, 2025

Hi @MAX2025_Ideas,

 

I'm sorry to hear that Illustrator is crashing or taking a long time when exporting PDFs. Could you please confirm which version of Illustrator and operating system you're using? If possible, share a screenshot of the export dialog box or a short screen recording(showing the whole workflow till the crash or slowness), so I can better understand the issue.

Are you seeing the Adobe Crash Reporter when this happens? If yes, please submit the crash report and share the email address you used while submitting it via DM, so I can check the logs. You can follow the steps here: https://adobe.ly/4hzP7kJ.

Also, please test the issue in Safe Mode to check if any third-party apps might be interfering with the export process.
For Windows: https://adobe.ly/47sdP1R
For macOS: https://adobe.ly/47TNrhV

If the problem persists, please share an affected sample Illustrator file so I can test it further, as I tested and it is working with my files.

 

Looking forward to your update.

Abhishek