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Participant
February 14, 2025
Question

Bug in version 29.3

  • February 14, 2025
  • 2 replies
  • 190 views

Today after updating the program to version 29.3 all pictures that were PNG format became regular pictures. When O mooved the picture outside artboards it looks like PNG. When O saved the file as JPEG, all PNG pictures are saved as required (screen attached) Is it possible to fix this proble? Because it difficult to work when white color cover other objects and final result is not visible befor saving

 

 

2 replies

Srishti_Bali
Legend
February 25, 2025

Hi @miah_7717

 

Apologies for the delay! I hope the issue is resolved by now. If not, I'm here to help. Ton's suggestion to preview on CPU is a good one, as it might just be a graphic glitch rather than an issue with the actual artwork.

If switching to CPU Preview hasn't helped, could you try placing the same PNG on a new file with a colored background to see how it looks? If that doesn't work, please share the PNG file with us so I can check it on my end.

 

Regards,

Srishti

Ton Frederiks
Community Expert
Community Expert
February 15, 2025

Does switching to CPU Preview (Ctrl E) help?