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Digidea
Digidea
Participant
October 14, 2018
Answered

[bug] The position of the right-click menu doesn't match the 4K screen (200% scale)

  • October 14, 2018
  • 1 reply
  • 2948 views

Illustrator version: 22.1 (64-bit)

When right click in the document, the position where the menu appears is incorrect.

If the mouse cursor is closer to the top-left corner of the screen, the menu position is closer to the cursor.

If the mouse cursor is farther from the top-left corner of the screen, the offset between the cursor and the menu position and is greater.

Please see my screen record for details: https://youtu.be/KY_9y_SuCCk

    This topic has been closed for replies.
    Correct answer Digidea

    Possibly isn't very common still for the general pool of users, but eventually the rest of us will catch up and buy one.

    Maybe look into you os settings... if windows this might help?
    Why is Windows Display Scaling So Bad? - YouTube

    I just feel like it maybe a combination of you os preferences and adobe... I haven't had this issue myself though--worth a try, but at least right click brings up the menu still (just a little disorienting in the heat of the moment of making artwork)


    Good news! This issue has been fixed in the just released CC 2019, nice timing.

    1 reply

    ryan_edwards
    ryan_edwards
    Inspiring
    October 15, 2018

    I think its just a bug for now.. anytime I zoom/change default behavior I get oddities in design apps.. even internet browsers.. when you blow stuff up things work a little different. (I usually just don't blow stuff up if its not really *worth it*)

    Here's an older mention of your issue:
    Right click menu doesn't appear where I click

    Digidea
    DigideaAuthor
    Participant
    October 16, 2018

    It seems that Adobe has no one use 4K monitor on Windows.

    ryan_edwards
    ryan_edwards
    Inspiring
    October 16, 2018

    Possibly isn't very common still for the general pool of users, but eventually the rest of us will catch up and buy one.

    Maybe look into you os settings... if windows this might help?
    Why is Windows Display Scaling So Bad? - YouTube

    I just feel like it maybe a combination of you os preferences and adobe... I haven't had this issue myself though--worth a try, but at least right click brings up the menu still (just a little disorienting in the heat of the moment of making artwork)

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