Known Participant

Answered

Bug? Zooming in moves selected object

Forum|Forum|5 years ago
October 21, 2020
6 replies
1685 views

Hello there,

I experience one super annoying problem quite often in Illustrator:

When I zoom in (Ctrl + "+") with an object or several selected, the object is moved just a little bit to the right. It is exactly as if I used the arrow right key.

Does anyone else have that problem or is that due to my laptop?

This is really dangerous as I need to be extra aware when finalizing print data.

This topic has been closed for replies.

Correct answer corradoc16733669

Hi,

this is what I understand.

As long as I used MAC I never had any problems. I switched to windows and noticed this problem which is causing me serious problems (I create packaging and often 1mm makes the difference between a perfect project and a wrong one).

I found these two solutions.
1 - use a full keyboard with number pad. Use Ctrl + "+" or Ctrl + "-" (use "+" or "-" of the numer pad) this works well form me

2 - Use Ctrl + "+" or Ctrl + "-" but hold down ctrl half a second longer after releasing + or -. For me using this solution solve the problem.

I see that you use LENOVO with Wacom. Same here.... Maybe is a Lenovo keybord incompatibility?

mariuszs58330367

Participant

Yup, the same. Newest windows 11Pro & CC.

corradoc16733669Correct answer

Participant

Hi,

this is what I understand.

As long as I used MAC I never had any problems. I switched to windows and noticed this problem which is causing me serious problems (I create packaging and often 1mm makes the difference between a perfect project and a wrong one).

I found these two solutions.
1 - use a full keyboard with number pad. Use Ctrl + "+" or Ctrl + "-" (use "+" or "-" of the numer pad) this works well form me

2 - Use Ctrl + "+" or Ctrl + "-" but hold down ctrl half a second longer after releasing + or -. For me using this solution solve the problem.

I see that you use LENOVO with Wacom. Same here.... Maybe is a Lenovo keybord incompatibility?

M

Marina303696150zau

Known Participant

Thanks a lot for teh suggestions, I will try it out. I have the same experience - never had this problem on a Mac, but it contantly happens on Windows.

M

Marina303696150zau

Known Participant

I have the same problem, it is rreally frustrating

Srishti_Bali

Legend

Hi @Marina303696150zau,

I apologize for the inconvenience you're experiencing. To better assist you, could you please provide a few more details?

Operating system and version of Illustrator
When did this issue start occurring? Did it begin after installing the latest version?
Is the issue specific to a particular file?
Does turning off GPU performance help? (You can do this by going to Preferences (CTRL/CMD + K) > Performance > Uncheck GPU Performance)

We're here to help and just need a bit more information to assist you effectively.

Regards,

Srishti

N

Nurek279938597qqd

Participant

i have the same problem adobe any solution?? ?

Monika Gause

Community Expert

Please contact Customer Care using the link posted by Srishti

Srishti_Bali

Legend

Hi there,

We’re sorry to hear this trouble. It looks like we need to troubleshoot this on a live session. Please head here (https://helpx.adobe.com/support.html) and select the chat button in the lower-right corner of the page. We can help troubleshoot faster that way.

Regards,

Srishti