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Inspiring
November 25, 2023
Question

Buggy or weird behavior in Illustrator

  • November 25, 2023
  • 1 reply
  • 811 views

This is Illustrator 28.  This has been happening for years in Illustrator so it doesn't matter which version.  The last part of the video where it looks like wireframe is actually something that doesn't get fully recorded.  There's a pop up that says, can't fininish previewing.  It turns off the GPU preview and I'm not able to turn it back on until I delete that shape.  I'm able to capture it with a screen capture but the video recorder doesn't capture that pop up.  So I'm including it here.  The other thing to understand about this is, after making 3 points, then closing the shape using "Add", if I then deselect the shape, before beginning to draw a new shape, then everything works as normal.  The first shape is fully closed and a new shape begins to be drawn.  But as shown in the video, if I do not deselect the first shape after closing it with "add", then it will get confused. The shape appears to be closed, but it's not. And as soon as you move it, you can see that it was actually not closed.  Also, after drawing the last 3 or 4 points, if you then try to view with wireframe, there is nothing there. No point and no paths.  But, as soon as I use the select tool to move it, the paths and points instantly appear.  Then pressing undo a few times eventually causes the preview problem. 

 

Any version of Illustrator from the past few years

Microsoft Windows 10 Home

AMD Ryzen 9 3900 12-Core Processor, 3094 Mhz, 12 Core(s), 24 Logical Processor(s)

Installed Physical Memory (RAM) 32.0 GB

Nvidia GeForce RTX2080 Ti

 

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1 reply

Monika Gause
Community Expert
Community Expert
November 25, 2023

When was the last time you rebooted the computer? What other apps are running?

How many fonts are installed? 

Do you have any plugins installed?

KuttyjoeAuthor
Inspiring
November 25, 2023

Right now I have em Client, Photoshop, and web browser running.  I use Astute Graphics plugins.  I rebooted the PC probably a few days ago.  I typically reboot about once a week.  There are 297 fonts installed.

Monika Gause
Community Expert
Community Expert
November 25, 2023

Desktop systems are not made to run days on end.

Weird behaviour can also be caused by corrupted preferences. Did you already try and reset them?