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ryanm69567755
Participant
May 17, 2024 5:48 PM UTC
Question

Can no longer change the color of BMP files in Illustrator 28.5

So a coworker's and my illustrator updated a couple days ago to 28.5 and we just noticed that we can no longer change the colors of .bmp files we've saved from photoshop and dragged in.

Did everything like normal:

1. Convert greyscale image in photoshop to bitmap

2. Save out as a .bmp

3. Drag / place into illustrator

4. Click on the bitmap image and simply change the color

 

Now it appears that it treats the bitmap file as a jpg instead, or something to that affect rather than the typical transparent bitmap like before. It get's placed into illustrator with its white background intact. Only workaround I've found is that you can save the file out as a .tiff instead of .bmp and Illustrator will treat it like a normal bitmap, but its weird that the previous method we've always used no longer works. My coworker went back to the previous version, 28.3, and everything went back to working like normal.

 

Anyone else having this issue?

12 replies

Participant
Oct 28, 2024 12:27 PM UTC

I had the same problem. I updated to the 28.7.2 and now it works. Thanks

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Participant
Aug 8, 2024 12:35 AM UTC

YES! This is happening to me and it is terrible! 

Have you found a workaround? Can we tell Illustrator to fix it? 

 

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Anubhav M
Community Manager
Community Manager
Aug 8, 2024 11:07 AM UTC

Hello @Christy_Kay,

Our product team has tried fixing this in Illustrator v28.6. Would you mind updating Illustrator (https://adobe.ly/3yElbSv) to the latest version to let us know if it helps?

Looking forward to hearing from you.

 

Thanks,

Anubhav

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Ton Frederiks
Community Expert
Community Expert
Aug 8, 2024 11:16 AM UTC

Does not work in 28.6, but it works in the prerelease version.

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Participant
May 31, 2024 10:52 PM UTC

YES - same issue here! Thought I was going crazy — I'd created hundreds of .bmp with a transparent background, and could change color in illustrator.  Turns out there's a change in Illustrator update 27.9.4 to 28.5.

 

I'm going back to 27.9.4!

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Monika Gause
Community Expert
Community Expert
May 17, 2024 7:00 PM UTC

There should be a report on https://illustrator.uservoice.com

Does PSD work for you instead?

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kglad
Community Expert
Community Expert
May 17, 2024 6:40 PM UTC

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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