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Bewitched_Meadow7881
Participant
February 25, 2025
Question

Can't download Illustrator

  • February 25, 2025
  • 1 reply
  • 188 views

I'm having a problem where I've already downloaded Adobe Creative Cloud on my computer and should have free access to Adobe Illustrator through my university's student account, but for some reason the only versions of Illustrator that show up in the Creative Cloud are the web version and the tablet version. How do I fix this?

1 reply

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
February 25, 2025

Hello @Bewitched_Meadow7881,

Would you mind confirming if your computer meets the minimum system requirements for Illustrator (https://adobe.ly/4hSTgjl) and sharing a screenshot of the Creative Cloud Desktop application as well as your device make/model so I can better assist you?

Looking forward to hearing from you.

 

Anubhav

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