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karlat75662576
Inspiring
April 1, 2017
Answered

Can't drag any object with the selection tool all of a sudden.

  • April 1, 2017
  • 2 replies
  • 4435 views

I can select objects but, they don't move and the error sound appears, (like when a new window pops up, but without it). This happened suddenly. I've tried closing Ai and open it again, and nothing change. I've been with the trial for 7 days and just today I bought the app. 

Can anybody help me with this? 

Thanks!

    This topic has been closed for replies.
    Correct answer karlat75662576

    Yes


    Well, I fixed it. Just restarting the laptop. I know it sounds fool, but this shouldn't happen. Thanks for the help.

    2 replies

    macpawel
    Participating Frequently
    April 1, 2017

    Please telll me what exactly tool you are using for select and Move?

    Paweł

    karlat75662576
    Inspiring
    April 1, 2017

    The selection tool

    jane-e
    Community Expert
    Community Expert
    April 1, 2017

    The Black arrow with the shortcut of "V"?

    barbara_a7746676
    Community Expert
    Community Expert
    April 1, 2017

    Try deleting the preferences file.

    How to set preferences in Illustrator

    karlat75662576
    Inspiring
    April 1, 2017

    It did not work.

    Anything else? Thanks!

    barbara_a7746676
    Community Expert
    Community Expert
    April 1, 2017

    If you are using Illustrator CC, you could try the cleaner tool. Use the Creative Cloud Cleaner Tool to solve installation problems

    However, I suspect that it has something to do with the file you are working with. Does this happen with ALL files or just one file?