Can't finish previewing?

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With latest Illustrator update, this error has started appearing.

The document gets switched to wireframe and can revert only by restarting AI.

I have brand new MacBook Pro – hardware is not the problem.

What's wrong?

Srishti_BaliCorrect answer

Legend

Hi,

We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.1

Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in while updating.

Regards,

Srishti

Srishti_BaliCorrect answer

Legend

Hi,

We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.1

Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in while updating.

Regards,

Srishti

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H

hugo_1796

Participant

I am still having this problem in ver. 29.2.1. I was applying a stroke on a shape that had a gradient. Now, all shapes are in wireframe mode.

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Anubhav M

Community Manager

Hello @hugo_1796,

Would you mind sharing more details, like whether Illustrator behaves this way with all files, system specs (CPU/GPU/Memory), and a small screen recording of the problem so I can better assist you?

Anubhav

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