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Participant
September 28, 2012
Answered

Can't finish previewing. There isn't enough memory

  • September 28, 2012
  • 39 replies
  • 164870 views

I get this error message every once and a while when it changes to outlines and I try to switch back to preview mode. I just added 16gb to my hard drive this month so there should be any issue of memory space on my computer. Help Please!

Correct answer AshutoshChaturvedi

This issue should be fixed with Illustrator CC 2017. Please write to us on sharewithai@adobe.com with the sample file if you see this error on Illustrator CC 2017

39 replies

Phoenix15
Known Participant
March 22, 2016

its an ongoing problem with the graphics cards that adobe hasn't sorted out. illustrator then tells you that there's not enough memory - really? we have 2 imacs with top spec hardware that have this issue with illustrator and adobe have done nothing about it. we're running illustrator 19.2.1, don't believe the nonsense that the adobe tech tell you, it's an issue that they just haven't worked out yet.

Participant
March 21, 2016

The same issue is happening with my new MacBook Pro (16GB of RAM) while running the latest Illustrator CC 19.2.1.

"Error = Can't finish previewing. There isn't enough memory ID: -108" - this message happens often, a few times in a work day and changes everything to outlines.

"The operation cannot complete because there isn't enough memory (RAM) available." - I just received this error message for the first time ever, while trying to open a file, and it wouldn't even open. I restarted illustrator and now it opened.

What do I do?!? It is taking me SO much longer to create my graphics files! I'm dying here! ADOBE, PLEASE HELP US!

Participant
March 20, 2016

Just purchased a brand new iMac and got the latest version of Illustrator through CC.  I keep getting the -108 ID Not enough memory message. I never had this problem when I used illustrator on my old macbook with CS6 and worked on much more complex files.

JoelBastille
Participant
March 19, 2016

Same issue started happening to me in the past few days. I've had this MacBook Pro (late 2011) for 4 years now. 16GB of RAM and have never experience this problem until now. It is getting frustrating since I've to quite Illustrator CC every hour to solve whatever this is! Could it be a bug or simply needed to update to the latest AI CC?

Participant
March 18, 2016

Same issue here. Running the latest Ai 2015.2.1 - 19.2.1 on a  iMac (27-inch, Late 2012), 3.4 GHz Intel Core i7, 32 GB 1600 MHz DDR3.

This is happening on non complex Ai files, this started happening with the latest update.


Adobe?

Participant
March 18, 2016

I'm having the same issue running 19.2.1 on a new MacBook Pro OSX 10.11.3 with the max 16 GB of memory. Also get the "can't finish viewing because I'm out of memory ID: -108". I continually have to quit Illustrator and relaunch. It happens on current and legacy version files alike. This is becoming exceedingly frustrating.

We need a solution quick!!

March 17, 2016

I'm having the same issue recently. I see there is no response to this issue but figured I would also provide more information about my setup to help solve the issue if Adobe ever decides to address this thread.

System = iMac 27", Mid 2010

OS X = El Capitan 10.11.2

Processor 2.8GHz Intel Core i5

Memory 16GB 1333 MHz DDR3

Graphics ATI Radeon HD 5750 1024MB

I am working on a simple file.

Error = Can't finish previewing. There isn't enough memory ID: -108


Illustrator 19.2.1

File size = 1.2MB

Bitmap image = Embedded

   Image size = 132KB

Scratch is startup (system)

Inspiring
March 17, 2016

I am quite newbie to Illustartor.

I have a project I have been working with few days. I have had this preview out of memory problem four time in a few days. Frustrating!

Unbelievable. Years and years same problem. Fixed in one release and broken in another.

Very professional - not.

Unfortunately no answer yet from Adobe.

Please people, report to Adobe. More people shout out loud, the better chance we have to get it fixed.

sheepdreams
Participant
March 16, 2016

Same problem here. Trying to create a pattern and when I try to edit it, every move takes a minute to process, and then it crashes and I get the same error as above complaints. PLEASE FIX THIS ADOBE! I am paying for my time to use this application!!!

Participant
March 14, 2016

For an hour now today I have been desperately trying to just create a graph. Using Blend, Lines, Circles and text. No gradients, no meshes, nothing complex whatsoever. I even tried to create the axis without using blend and it still crashes.

Every 2 or 3 minutes  "Can't finish previewing. There isn't enough memory. ID: -108."  Come on Adobe!! I have rebooted twice and I REALLY need to get my work done.  I have an IMAC running Yosemite 10.10.5 and the latest creative cloud illustrator.

PLEASE get a fix out there. PLEASE.