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March 6, 2023
Answered

can't finish previewing, There isn't enough memory

  • March 6, 2023
  • 2 replies
  • 731 views

Hello everyone,

 

I'm experiencing an issue when attempting to open two files at the same time in Adobe Illustrator. I keep getting an error message that reads "can't finish previewing, There isn't enough memory" even though I have sufficient memory and disk space (8GB RAM and 256 SSD). This problem is recent; previously, I was able to open and work with three or four files at the same time without issue.

 

I would greatly appreciate any insights or advice on how to resolve this issue. Thank you in advance for your help!

This topic has been closed for replies.
Correct answer Anubhav M

Hello @Abdessamad13,

 

We understand that encountering technical issues can be frustrating. We are here to help and would like you to try the suggestions shared in this help article (https://helpx.adobe.com/illustrator/kb/not-enough-memory-illustrator-cc.html) and check if it helps. We appreciate your time and effort in helping us resolve this issue.

 

Looking forward to your response.

 

Thanks,

Anubhav

 

Note: Marking correct for visibility.

2 replies

Anubhav M
Community Manager
Anubhav MCommunity ManagerCorrect answer
Community Manager
March 6, 2023

Hello @Abdessamad13,

 

We understand that encountering technical issues can be frustrating. We are here to help and would like you to try the suggestions shared in this help article (https://helpx.adobe.com/illustrator/kb/not-enough-memory-illustrator-cc.html) and check if it helps. We appreciate your time and effort in helping us resolve this issue.

 

Looking forward to your response.

 

Thanks,

Anubhav

 

Note: Marking correct for visibility.

Monika Gause
Community Expert
Community Expert
March 6, 2023

8 GB of RAM is the bare minimum to run Illustrator at all. It's not sufficient for certain complex things you might be doing.