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Participant
August 20, 2026
Question

Can’t insert image to illustrator on my ipad

  • August 20, 2026
  • 1 reply
  • 6 views

I keep trying to insert images from my iPhoto library into new and existing projects and it’s just coming up as an empty rectangle. I’ve tried restarting the app and the iPad, have even waited overnight and it’s still doing it. I’ve never had this issue before. 

    1 reply

    Bill Silbert
    Community Expert
    Community Expert
    August 20, 2026

    Are you sure that you’re in the Preview mode rather than the Outline mode? An imported image will always show as an empty rectangle in the Preview mode. You can toggle the two modes through View>Preview/Outline or Command (Mac)/Control (PC)-Y.