Skip to main content
chrisa90912733
chrisa90912733
Inspiring
April 26, 2021
Answered

Can't move layers or objects

  • April 26, 2021
  • 3 replies
  • 6411 views

Today I have allowed Illustrator to upgrade to 25.2.2 after it nagging me to do so for a while (I was probably about 2/3 versions behind). I now regret it as I now have two issues which I've never had before.

 

Layer pane: I can no longer move layers in the layer pane by clicking on them and dragging to the new position as I could before and also cannot move items on an artboard unless they show a 

 

Objects: Objects now cannot be moved by selecting the object and dragging to the new position unless they show a box at the center. If they do clicking and holding the cursor at this point allows me to move the object otherwise I can only move using the cursor keys and trying to move with the mouse results in the ding sound you hear if you try to select something while a dialog is open.

 

Is there some change in the last few versions that I've missed ? Or is there some way to fix this behaviour ?

    This topic has been closed for replies.
    Correct answer chrisa90912733

    Update

     

    After completely uninstalling Illustrator, restarting the machine and then reinstalling the issues are now gone. No idea what caused them.

    3 replies

    R
    Razza5ECF
    Participant
    June 25, 2024

    Hey. Had this same issue come up recently, tried to uninstall and reinstall twice to no avail. Finally on the third attempt, when uninstalling I made sure to ask Illustrator NOT to save my preferences. After installing again the problem was fixed.

    My guess is there is an issue with some sort of preference, so by completely wiping them and installing illustrator with default settings the problem gets solved. Hope this helps

    chrisa90912733
    chrisa90912733Author
    Inspiring
    April 27, 2021

    Have reverted to previous versions even as far back as it will allow (24.3) and the issue is still there. This is incredibly frustrating.

    chrisa90912733
    chrisa90912733AuthorCorrect answer
    Inspiring
    April 27, 2021

    Update

     

    After completely uninstalling Illustrator, restarting the machine and then reinstalling the issues are now gone. No idea what caused them.

      phillipw81703998
      phillipw81703998
      Participant
      August 26, 2021

      I had this same issue just now. I restarted Illustrator three times and it finally ‘somehow’ resolved itself... Technology, it’s great when its great and aint when it aint.

        Mike_Gondek10189183
        Community Expert
        Mike_Gondek10189183Community Expert
        Community Expert
        April 26, 2021

        I am not experiencing that on win 10 or Mac Catalina. Have you tried restarting your computer? Do you have nonalphanumeric characters in your layer name?

        chrisa90912733
        chrisa90912733Author
        Inspiring
        April 26, 2021

        Yep have restarted with no difference. No layer names are either default names from when layer was created or standard a-z characters.

        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices