Participant

Question

Can´t open Adobe Illustrator temporary recovery file, extension .aid

Forum|Forum|1 year ago
March 25, 2025
3 replies
796 views

Hi,

My mac won´t recognize the extension .aid to be open with the Adobe Illustrator app.

The program crashed without making a recovery file, I opened the program and it didn´t offer me the recovery, even though the AutoSave is activated. I tried manually getting the file from <user name>/Library/Preferences/Adobe Illustrator 28 Settings/es_ES/DataRecovery named AIDBTempXXXXXX.aid but Illustrator won´t open this file. Tried changing the extension manually on the file, still nothing.

I would really appreciate your help. Thanks!

M

mar_1326Author

Participant

Hi Anubhav,

Thanks for replying! It was a saved file, I was implementing new work and
the program started to take too long to think, I couln´t save the file so I
left it open for a few days. I came back yesterday and it seemed it had
crashed (i have a lot of images so it is understandable) so I quit
Illustrator to restart it. Then I realised it hadn´t saved the changes, nor
made a recovery file. All I have is the following attached files on this
location /Library/Preferences/Adobe Illustrator 28
Settings/es_ES/DataRecovery

I would really appreciate any help you can provide. Thanks again.

Best,

Mar Navarro
[personal info removed by moderator]

Anubhav M

Community Manager

Hello @mar_1326,

It seems the file was not uploaded correctly. Could you try resharing a link to the file after uploading it to a file-sharing service, so I can check it on my end?

Anubhav

M

mar_1326Author

Participant

Hi @Anubhav M

Here you go https://drive.google.com/file/d/1nemcrbWKH2De0OY9lpwNz1i2SGpaHqJe/view?usp=sharing

If you need the .ai file please let me know.

Thanks!

Monika Gause

Community Expert

Autosave only works for Cloud documents.

Recovery mode is not Autosave.

If you want to have your files saved, then save your files. Do not rely on any app to do it automatically reliably. That will not work.

Save your files early

Save often

Save different versions of your file

on different harddisks

Turn on TIme Machine if you have a Mac

Then and only then Recovery can be the icing on the cake. But never more than that.

Anubhav M

Community Manager

Hello @mar_1326,

Would you mind providing some details about the circumstances under which these files were saved or edited and the location of the files where they were stored?

Also, kindly share a link to a sample AID file after uploading it to Dropbox/Google Drive/etc. so we can check it on our end. Although we cannot guarantee a successful recovery, we will try our best to do so.

Looking forward to hearing from you.

Anubhav

M

mar_1326Author

Participant

Hi Anubhav,

Thanks for replying! It was a saved file, I was implementing new work and the program started to take too long to think, I couln´t save the file so I left it open for a few days. I came back yesterday and it seemed it had crashed (i have a lot of images so it is understandable) so I quit Illustrator to restart it. Then I realised it hadn´t saved the changes, nor made a recovery file. All I have is a .aid file on this location user/Library/Preferences/Adobe Illustrator 28 Settings/es_ES/DataRecovery Which´s extension is not allowed to attach here. Maybe I can send it to you by email?

I would really appreciate any help you can provide. Thanks again.

Best,

Mar

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