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Tom22656480z4a7
Participant
January 14, 2022
Answered

Can't open AI. file in Illustrator?

  • January 14, 2022
  • 2 replies
  • 1580 views

I am trying to learn how to use Illustrator but have fallen at thew first hurdle. I've downloaded the course content I am using but cannot open any of the documents, I don't know if it's becasue they were created in an older version of AI maybe? I have checked my computer security to make sure it isn't because they are downloads, it's not that. I can export the files or change the extension as they won't open in anything. Nobosy else has reported any of these problems. I'm at a bit of a loss here, please can someone help? 

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Correct answer Ton Frederiks

You are trying to open a ._ file (which is something MacOS uses, but tries to hide).

Look for a file with a similar name but without the ._ at the beginning.

2 replies

Ton Frederiks
Community Expert
Ton FrederiksCommunity ExpertCorrect answer
Community Expert
January 14, 2022

You are trying to open a ._ file (which is something MacOS uses, but tries to hide).

Look for a file with a similar name but without the ._ at the beginning.

    marliton
    Community Expert
    marlitonCommunity Expert
    Community Expert
    January 14, 2022

    Hi. Seems like you're not opening the original file because the name starts with symbols (._). Please make sure you are opening the original file.

     

    Marlon Ceballos
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