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Participant
September 19, 2021
Question

Can't open ai files

  • September 19, 2021
  • 1 reply
  • 530 views

I can't open any of my ai files. When I save them the icon is just white and I can't open them with any other programs either. I don't get any error messages.

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1 reply

Monika Gause
Community Expert
Community Expert
September 19, 2021

Which version?

Which system?

Exactly where do you save them? And which options?

What's in the files?

Is there any error message?

 

If you don't reboot the system regularly, now would be a good moment.

Participant
September 19, 2021

Version 24.1

System Windows 10

I saved them on local disk

No error messages

I tried rebooting my system, didn't fix the problem.

 

 

Monika Gause
Community Expert
Community Expert
September 19, 2021

Did this just start happening?

Did you update Windows or did it get updated?