Skip to main content
T
truong1610
Participant
April 19, 2020
Question

Can't open file .obj using cineware plugin in Illustrator

  • April 19, 2020
  • 2 replies
  • 718 views

Can someone help me to fix a problem when I use 3D cineware on illustrator, and place a 3d model into illustrator. It couldn't open as the 3d model as i wanted. It appear as an Import text window. And when I open the same file .obj on 3dviewer, it opened properly. 

 

 

{Renamed by MOD}

This topic has been closed for replies.

2 replies

BrenHolleyGrx
BrenHolleyGrx
Participant
August 31, 2021

Hello, any luck on figuring it out? I'm having the same problem.

Anshul_Saini
Community Manager
Anshul_SainiCommunity Manager
Community Manager
August 31, 2021

Hi @BrenHolleyGrx,

 

Sorry to hear about that. I would like to know if you have tried uninstalling and reinstalling the plugin or contacting Maxon for this issue, as @Ashutosh_Mishra suggested above? If you are getting a "Text Import Options" dialog box while opening it, the file is most likely corrupted/ damaged, and it is not recoverable.

 

Thanks & Regards,

Anshul Saini

Ashutosh_Mishra
Ashutosh_Mishra
Inspiring
April 21, 2020

Hi there,

 

Sorry to hear about your experience. I'd recommend contacting the Maxon for this issue.
You may also try uninstalling and reinstalling the plugin to see if it helps.

 

Regards,

Ashutosh

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices