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team2644247093rx
Participant
October 5, 2022
Question

Can't Open Illustrator

  • October 5, 2022
  • 1 reply
  • 140 views

Hi there,

Illustrator file won't open -- I get an error and crashing file and out of app when I use it. When I re-open I can't open the old file I save. It just shows the error can't open the file

Can u support me. Thanh you very much

 

  

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1 reply

A
Community Manager
Anubhav MCommunity Manager
Community Manager
October 7, 2022

Hello @team2644247093rx,

 

Sorry to hear about this experience. Would you mind sharing the file here or via DM so we can check it on our end? Also, kindly share the exact version of the OS and Illustrator installed on your computer.

 

Looking forward to your response.

 

Thanks,

Anubhav

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