Skip to main content
C
Cédric281174164tq1
Participating Frequently
January 26, 2023
Question

Can't open the .ai file ...

  • January 26, 2023
  • 1 reply
  • 1948 views

Hello, I have received this AI file (atatched) I need to send to a professional for printing, but their tool can not open it (I think it is Adobe Illustrator ...) - I have also no tool nor being faliliar with this file type ... ;-(

Could someone please try to open it using adobe and confirm the file is not corrupted ?

 

https://www.aht.li/3759941/separations_50cmx50cm__dc-hotel-restaurant_suggestion.svg

https://www.aht.li/3759942/Separation_-_Vertorise_dc-hotel-restaurant-groot-wit.ai

 

(I have got an svg as well as ai file but both do not open ...)

 

Many thanks for your support.

 

This topic has been closed for replies.

1 reply

John Mensinger
Community Expert
John MensingerCommunity Expert
Community Expert
January 26, 2023

The svg file opened here (in Illustrator), but it is not a vector graphic. It's a raster image wrapped in a clipping frame. (The SVG format supports inclusion of raster elements, and this is what you get if you simply save a raster image as .svg.)

 

I suspect your source may possess a limited understanding of format requirements, and simply renamed (a copy of) this raster-based .svg fiile with the Illustrator .ai extension. It's not an .ai file.

C
Cédric281174164tq1Author
Participating Frequently
January 26, 2023

and is there a way you can "convert" the svg file into a real ai file ?

I assume not as the svp doesn't look good neither ?

Many Thanks !

John Mensinger
Community Expert
John MensingerCommunity Expert
Community Expert
January 26, 2023

There is no single-click conversion. A person skilled in the use of Illustrator's bezier tools could manually trace the logo elements to produce a viable vector version. There are also automatic tracing features in Illustrator but the typical result is not worthy of brand mark reproduction. There is no doubt the original designer of the logo was working in vector format, and the owner of the brand should have it or be able to obtain a copy.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices