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Participant
November 18, 2023
Question

Can't open the illustration. The file is locked or in use. ID:-54

  • November 18, 2023
  • 2 replies
  • 398 views

Please help me with this error in illustrator.

Can't open the illustration. The file is locked or in use. ID:-54

 

All files on the desktop (except those that were edited two days ago) will not open due to the above error.
The file I edited a week ago won't open either. pdf and png file saved as the ai file was not opened too.
I don't use cloud storage and drop boxes, and they're all files on the desktop. I couldn't solve it even when I referred to other solution in the community. 
Please help me recover these files..

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2 replies

Michael Ambroise
Community Expert
Community Expert
November 18, 2023

Which system are you using? What is the version?

_______Senior graphic designer | United Nations Population Fund
heee3704Author
Participant
November 19, 2023

This error occurred while using the illustrator version 2023, so I also installed a new version of 2-24 and tried it.