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Participant
October 12, 2022
Question

Can't paste anything into illustrator: always get empty "x" box.

  • October 12, 2022
  • 1 reply
  • 268 views

This has been happening since last week. Anytime I try to copy and past an object (simple or complex), Illustrator assumes a bug. I get a "object" box with an x, I can't do anything with, nor resize or recolor. The name of the object automatically sets to "path" or an infinity of leters and numbers if it happens to be an object like a linked photo. Tried the Manual Copy and Paste with the mouse and it doesn't work either.

Shift + Alt DRAG still work to duplicate objects, which is the reason this bug is driving me insane. My workflow is completely ruined, so I'd really like to get a fix on this. 

Working on a Windows machine, fully updated and with all adobe software updated as well.

 

In the linked image, there's the butterfly I SHIFT + ALT DRAGed to duplicate, and in the middle, the error i got from pasting. 

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1 reply

Ton Frederiks
Community Expert
Community Expert
October 12, 2022

You may want to check if there is some other app interfering with the clipboard.

Restart your machine and make sure that only Illustrator is running.

If that fails, try to Reset Preferences:

https://helpx.adobe.com/illustrator/using/setting-preferences.html

ATrentoAuthor
Participant
October 12, 2022

Tried all of this but no luck. I had already tried to unnistall and install again the past weekend, but to no avail. 

Just retried the unnistall/ install process and it seems to have fixed the issue!

I'm hoping the problem doesn't pop up again. For now it is SOLVED.

Ton Frederiks
Community Expert
Community Expert
October 12, 2022

Good to hear it works now.