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TBWATSON
Participating Frequently
October 11, 2017
Répondu

Can't print the illustration Adobe CC

Hi, I see there are posts for Illustrator CS5, but i have just installed Illustrator CC on my brand new fast workstation and am getting the message 'Can't print the illustration' when trying to print. I've restarted the computer, I've embedded the images, I've also turned fonts into outlines, but I'm still getting the same message.

Any help out there?

Thanks,

Karen

Ce sujet a été fermé aux réponses.
Meilleure réponse par Mike_Gondek10189183

What version OS? Did you add and choose a  printer? If so click the mines sign to delete and install again.

5 commentaires

Participant
October 16, 2017

I'm having this same problem. At work. I tried both of our printers with no luck.

Monika Gause
Community Expert
Community Expert
October 17, 2017

crystela6523323  schrieb

I'm having this same problem. At work. I tried both of our printers with no luck.

Did the solutions posted to this thread solve your problem as well?

Because if not: it's a different problem and then please create your own new thread.

Mike_Gondek10189183
Community Expert
Community Expert
October 11, 2017

What version OS? Did you add and choose a  printer? If so click the mines sign to delete and install again.

TBWATSON
TBWATSONAuteur
Participating Frequently
October 11, 2017

Not OS sadly, Windows 10

Bill Silbert
Community Expert
Community Expert
October 11, 2017

Is this happening with just one document? Can you create a new simple document and see if it will print.

TBWATSON
TBWATSONAuteur
Participating Frequently
October 11, 2017

It will print if the bottom label is removed from the artboard.. so it looks like a memory issue. However, it's a brand new (last week!) top end workstation which should be able to cope with the memory and I had no problems with my previous workstation (installed in 2011) which was dreadfully slow. The labels had been copied and pasted from an original document and then the text adapted. Image attached

Inspiring
October 11, 2017

Are you saving to a server?

TBWATSON
TBWATSONAuteur
Participating Frequently
October 11, 2017

Hi, no. The file hadn't actually been saved at that point..

kglad
Community Expert
Community Expert
October 11, 2017