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Known Participant
August 8, 2025
Question

Can't reorder swatches?

  • August 8, 2025
  • 1 reply
  • 139 views

HI all. I'm having an issue where I can't reorder the color swatches in the palette. If I drag a new green that I've added to be down with the other greens, it either stays where it was, or reorders everything. If I quit Illustrator and fire it back up, I can edit the palette. Any idea how to fix it? Thanks.

 

Ai 29.4 (to avoid the font mixups), MBP M3 Max running OS 15.6. 

 

1 reply

Anubhav M
Community Manager
Community Manager
August 8, 2025

Hello @dunazee,

I'm sorry to hear about your experience. I tried replicating this behavior on my end in Illustrator 29.4, but could not. Could you check if Illustrator behaves this way with all files? Also, kindly share a small screen recording of the problem, so we can better assist you?

Looking forward to hearing from you.

Anubhav

dunazeeAuthor
Known Participant
August 20, 2025

HA! I tried doing a screen recording and it worked correctly. I put another post asking about settings... I think it's something in my settings or palette prefs or something. Definitely operator error. 

Harshika Verma
Community Manager
Community Manager
August 27, 2025

Hi dunazee,

 

Thanks for confirming. We are following up with you on this post. Please share the information asked and we will be happy to assist you further.

 

Thanks,

Harshika