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c.kurtz
Inspiring
June 13, 2025
Answered

Can’t save as or export to SVG

  • June 13, 2025
  • 2 replies
  • 385 views

I can’t save my file as an SVG or export artbords to SVG.
When I try to save the file as an SVG I get: An unknown error occured.

When I try to export I get: Unable to export as SVG.

I am running Illustrator 29.5.1 on Mac 15.5
I tried saving in different locations on my system. I also tried it with a minimum file meaning a new file with only a simple one color rectangle.

Correct answer c.kurtz

Hello @c.kurtz,

Thanks for confirming. Would you mind trying to run Illustrator under a different administrator account (macOS) and checking if it helps?
If the problem persists, please share a link to a sample file, and screenshots of the export settings used, so I can check it on my end.

Looking forward to hearing from you.
Anubhav


Problem seemed to have fiexed itself after a couple of system restarts. Thank you for your help.

2 replies

Participant
June 24, 2025

Same issue here. Were you able to resolve it?

c.kurtz
c.kurtzAuthor
Inspiring
June 25, 2025

Problem seemed to have fiexed itself after a couple of system restarts. Thank you for your help.

Monika Gause
Community Expert
Community Expert
June 13, 2025

Can you save other file formats to all those locations?

c.kurtz
c.kurtzAuthor
Inspiring
June 13, 2025

Other formats fine. Restarted illustrator and then I was able to export to svg one, then same problem with next exort. Was able to export all I needed for now by restarting illustrator again and again, but this can’t be a long time solution.

Anubhav M
Community Manager
Community Manager
June 13, 2025

Hello @c.kurtz,

Thanks for confirming. Would you mind trying to run Illustrator under a different administrator account (macOS) and checking if it helps?
If the problem persists, please share a link to a sample file, and screenshots of the export settings used, so I can check it on my end.

Looking forward to hearing from you.
Anubhav