Can't save my file "the dimensions of this page are out-of-range"

Forum|Forum|6 years ago
October 31, 2019
2 replies
817 views

I have a page that has an artboard 486px wide x 1px wide. I can see it sitting in the middle of document and all is well.

However whenever I try and save the file, I cannot, with this error:

"The dimensions of this page are out-of-range"

any help would be appreciated

Bug

This topic has been closed for replies.

Monika Gause

Community Expert

It's one pixel wide?

That may be your issue. It's too small.

You are trying to save it as an AI file?

A

auxiliaryjoelAuthor

Inspiring

my ai has multiple artboards, some are entire webpages, one is a strip I want to export as 1px for use in HTML eSignature.

So just to confirm, Illustrator simply does not allow the saving of a file that has an artboard of 1px deep inside it, regardless of the sizes of the other artboards?

Monika Gause

Community Expert

Either AI or PDF. You can test that (I would need to test it as well):

either:

- uncheck the option "PDF compatible" when saving

or

-make that artboard bigger

Mylenium

Legend

Start by checking your document's DPI setting. AI internally still works based on inches, not pixels and using a high DPI setting with web graphics apparently would result in infinitessimally small fractional inch values that may cause AI to think they do not produce visible pixels.

Mylenium

A

auxiliaryjoelAuthor

Inspiring

Is the DPI controlled via the Document Raster Effect settings or elsewhere?

I changed Document Raster Effect Settings to 72dpi (it was 300) but I still couldn't save it.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded