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auriwagmacker
auriwagmacker
Participant
September 19, 2022
Answered

"Can't save the illustration Could not complete the requested operation. "error saving EPS

  • September 19, 2022
  • 3 replies
  • 9169 views

I'm not being able to save EPS files, everytime I try the following message appears: "Can't save the illustration Could not complete the requested operation."

Correct answer Anubhav M

Hello auriwagmacker,

 

Sorry to hear about this experience. I would request you try turning off "Save in Background" and check if it helps.


If the issue persists, kindly check if you are saving to/from an external/network drive or a cloud-synced folder. If yes, kindly try moving the file to a location on the internal drive like the desktop and share your observations.

 

Looking forward to your response.

 

Thanks,

Anubhav

3 replies

G
gurdeep_16
Participant
June 23, 2025

I had same issue. My file was 2gb large and colour formatt was rgb. I only changed it from rgb to cmyk them there was no issue. Hope this help!

J
juliana.alonso.art
Participant
August 18, 2023

Turning off the Save in Background from Adobe Illustrator did not work for me. I was trying to Save as EPS from a 226.5 MB vector file. 
I did what rtrbama mentioned to set the Preview Format to None instead of TIFF and it got the file exported. I was able to open the eps file on Adobe Illustrator but not in Photoshop (which is what I needed). PS gives me an error "Could not open because Photoshop was unable to parse the Postscript.
Unfortunatelly, this is what the prodution company is requesting. EPS for Photoshop outputs in specific TIFF sizes.
I am using Adobe Illustrator 2023  27.8.1
Photoshop 2023 24.7.0
MacBook Pro 2019 - Ventura 13.4.1
Processor:
2.3 GHz 8-Core Intel Core i9
Graphics:
AMD Radeon Pro 5500M 8 GB
Intel UHD Graphics 630 1536 MB
Memory 32 GB 2667 MHz DDR4

I have more than 500 GB free space and saving directly on the hard drive.
Please advise.


    Anubhav M
    Community Manager
    Anubhav MCommunity ManagerCorrect answer
    Community Manager
    September 19, 2022

    Hello auriwagmacker,

     

    Sorry to hear about this experience. I would request you try turning off "Save in Background" and check if it helps.


    If the issue persists, kindly check if you are saving to/from an external/network drive or a cloud-synced folder. If yes, kindly try moving the file to a location on the internal drive like the desktop and share your observations.

     

    Looking forward to your response.

     

    Thanks,

    Anubhav

      D
      DJones13
      Participating Frequently
      July 5, 2023

      Was there ever a solution found? I 'm having the same issue and can't save EPS. It is killing my workflow and costing my company a lot money. 

      rtrbama
      rtrbama
      Participant
      July 12, 2023

      I found a solution that seems to work (for me at least)

      Set "Preview Format" to none.

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