Can't save the illustration. You do not have enough access privileges. ID: -5000

Forum|Forum|4 years ago
April 13, 2022
3 replies
5353 views

Getting this error message in Illustrator now after CC updates and Mac OS Update.

Adobe AI Version. 26.2.1

Mac OS Monterey 12.3.1

Saving files to a 6TB Seagate External Drive. This has been working for a year with no issues.

Just doing a general "Save" after making some revisions to the file.

Correct answer Kevin Stohlmeyer

Go to your Mac System Preferences/Security and Privacy and grant Illustrator Full Disk Access.

LilyLhea

Participant

ID: -5000 error with 2026 IA saving a template where full dusk access is granted MacBook Pro Tahoe 26.3.1

Anubhav M

Community Manager

Hello @LilyLhea

I’m sorry to hear you’re having similar trouble with Illustrator. Would you mind removing and re-adding the Full Disk permission for Illustrator and the Creative Cloud Desktop app to see if that helps?

If the problem persists, try saving to a folder that is not on an external/network drive, or a cloud-synced folder (iCloud Drive/Dropbox/etc.), and share your observations.

Looking forward to hearing from you.
Anubhav

N

Nicholas27543486nvsf

Participant

Thank you excellent advice that WORKED!