Can't save the illustration. You do not have enough access privileges. ID: -5000

20 replies
5549 views
Translate

Getting this error message in Illustrator now after CC updates and Mac OS Update.

Adobe AI Version. 26.2.1

Mac OS Monterey 12.3.1

Saving files to a 6TB Seagate External Drive. This has been working for a year with no issues.

Just doing a general "Save" after making some revisions to the file.

Kevin StohlmeyerCorrect answer

Community Expert

Go to your Mac System Preferences/Security and Privacy and grant Illustrator Full Disk Access.

LilyLhea

Participant

ID: -5000 error with 2026 IA saving a template where full dusk access is granted MacBook Pro Tahoe 26.3.1

Translate

Anubhav M

Community Manager

Hello @LilyLhea

I’m sorry to hear you’re having similar trouble with Illustrator. Would you mind removing and re-adding the Full Disk permission for Illustrator and the Creative Cloud Desktop app to see if that helps?

If the problem persists, try saving to a folder that is not on an external/network drive, or a cloud-synced folder (iCloud Drive/Dropbox/etc.), and share your observations.

Looking forward to hearing from you.
Anubhav

Translate

N

Nicholas27543486nvsf

Participant

Thank you excellent advice that WORKED!

Translate