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inescringe
inescringe
Participant
April 17, 2024
Question

can't save to cloud manually

  • April 17, 2024
  • 1 reply
  • 237 views

usually when i hit save it would show me the option to either save on my computer or on the cloud, it suddenly stopped appearing and just goes directly to the files box for me to save on my computer. how do i fix this? could i have possibly check "don't ask me again" by accident? is there any way to get it back?

This topic has been closed for replies.

1 reply

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
April 17, 2024

There should be an option in the first save document dialog to save in the Cloud instead.

To get those options back, open Preferences > General and reset the warning dialogs.

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
April 26, 2024

Hello @inescringe,

Sorry to hear about your experience. I hope Monika's suggestions helped resolve the problem. If not, kindly try to reset Illustrator's preferences as described in this article (https://adobe.ly/3xNC6Bm) to check if it helps.

 

Disclaimer: Please note that renaming preferences folders will remove all the custom settings, and Illustrator will launch with default settings. You can also save a backup of the folders if you want to. The location is mentioned above.


Looking forward to hearing from you.

 

Thanks,

Anubhav

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