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A
Anita1313
Participant
November 6, 2023
Question

Can't see thumbnail previews of illustrator files

  • November 6, 2023
  • 2 replies
  • 1269 views

I am on a Mac.   OS-Sonoma.      I  just downloaded a bunch of ai. adobe stock files.   They all just have the ai logo and no thumbnail preview.   What can i do about this.   They are in my downloads folder and I need to see the previews.   Thanks.  

    2 replies

    Mike_Gondek10189183
    Community Expert
    Mike_Gondek10189183Community Expert
    Community Expert
    November 6, 2023

    Save as .ai and turn on PDF compatible. That wlil make the file larger as it embeds a second copy of the file in PDF, but the Mac OS can use the PDF half to preview, but not the AI half.

      Monika Gause
      Community Expert
      Monika GauseCommunity Expert
      Community Expert
      November 6, 2023

      What file format are they?

      If EPS you are out of luck, because Sonoma doesn't support it anymore. You could hack earlier systems to show previews of EPS, but not Sonoma.

      A
      Anita1313Author
      Participant
      November 6, 2023
      They are ai. files
      Anubhav M
      Community Manager
      Anubhav MCommunity Manager
      Community Manager
      January 13, 2024

      Hello @Anita1313,

      Thanks for reaching out. I hope the suggestions shared by Monika and Mike helped resolve the problem. If not, kindly try using Adobe Bridge (https://adobe.ly/3HiDVIc) to manage and view your creative cloud assets and share your observations.

       

      Looking forward to hearing from you.

       

      Thanks,

      Anubhav

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