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TBCMediaCoordinator
Participant
July 6, 2022
Answered

Can't turn AI image into true transparent background.

  • July 6, 2022
  • 2 replies
  • 318 views

I licensed image #371069095 and when I open it in Illustrator, the background is gray and white squares. When I hide the background layer, the image looks completely different. I am needing to move this image into Photoshop to add an effect to an image. Am I missing something?

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Correct answer Monika Gause

Those files are not meant to be edited like you intend.

https://www.youtube.com/watch?v=Tiqm5hdQA5A

2 replies

Monika Gause
Community Expert
Monika GauseCommunity ExpertCorrect answer
Community Expert
July 6, 2022

Those files are not meant to be edited like you intend.

https://www.youtube.com/watch?v=Tiqm5hdQA5A

S_Gans
Community Expert
S_GansCommunity Expert
Community Expert
July 6, 2022

Without seeing the actual contents of the layers, it appears that the lower layer is being used as a Clipping Mask (object>clipping mask>make). When you hide it, it can't do it's job.

You SHOULD be able to import the whole original AI file into Photoshop and retain it's transparency. Please let us know if that isn't working.

Adobe Community Expert / Adobe Certified Instructor
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