Can't use my libraries anymore in illustrator CC 2018

Please provide more information, preferably screenshots showing  where the problem is beginning, and what does not look correct. Maybe you are seeing "something went wrong screen", or the libraries are  missing or the entire panel itself.

We still do not know what OS you are on,  if you can sign in through the Adobe Cloud app and see your libraries, if anything changed on your system, if your cloud version is 4.5.0.331, did you use the cleaner to reinistall, did you reset your OOBE?.

When posting if you desire a quick solution, please show us what you are seeing, so we do not reply extensively, lengthily and off track.

Hi Frederik,

As you have already tried reinstalling and the steps mentioned in the link above. Please try a clean reinstall:

• Uninstall Illustrator: Uninstall or remove Creative Cloud apps
• Remove Illustrator folders from:
• Finder > Applications
• ~/Library/Caches
• ~/Library/Application Support/Adobe
• ~/Library/Preferences

• Reinstall Illustrator: Learn how to download your Adobe Creative Cloud apps

If it still does not work, please contact our support team for live troubleshooting: Contact Customer Care

Regards,

Srishti

did everything

removes everythin,restart,deactivated

re installed,activated nothing helps

there is no connection anymore