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Anonymous
April 6, 2023
Question

Cancel Account

  • April 6, 2023
  • 1 reply
  • 208 views

Hello, I need urgent support. The application is costly; I bought it to try it, but I cannot cancel my plan and delete my account even though a monthly payment has been received as a monthly fee. Please direct me. I could not reach an official in any way.

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1 reply

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
April 6, 2023

Hello @29286570,

 

We understand that encountering technical issues when managing your subscription can be frustrating.

It looks like we need to troubleshoot this on a live session. Please head here (https://helpx.adobe.com/contact.html?rghtup=autoOpen) and select the chat button in the lower-right corner of the page. We can help troubleshoot faster that way.

 

Thanks,

Anubhav

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