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alexg12954580
Participant
July 24, 2017
Answered

Cancel the subscription

  • July 24, 2017
  • 2 replies
  • 273 views

Hola,

Justo hoy ha pasado un mes desde que compré ilustrator y me habéis cobrado el nuevo mes. Solo quería utilizarlo un mes así que me gustaría saber si podríais anular la cuenta y devolverme el importe cobrado,

muchas gracias,

Alex

    This topic has been closed for replies.
    Correct answer Meenakshi_Negi

    Hi alexg12954580,

    As you need to cancel the subscription, please refer the steps provided here: Return, cancel, or exchange an Adobe order

    For information related to refund you need to contact support here: Contact Customer Care

    Let us know if you need any help.

    Regards,

    Meenakshi

    2 replies

    Meenakshi_Negi
    Meenakshi_NegiCorrect answer
    Legend
    July 31, 2017

    Hi alexg12954580,

    As you need to cancel the subscription, please refer the steps provided here: Return, cancel, or exchange an Adobe order

    For information related to refund you need to contact support here: Contact Customer Care

    Let us know if you need any help.

    Regards,

    Meenakshi

    Meenakshi_Negi
    Meenakshi_Negi
    Legend
    July 31, 2017

    Moving this to Illustrator

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