Cannot Export

Forum|Forum|4 years ago
July 7, 2022
3 replies
511 views

I have tried all sorts of methods from changing file name, exporting as JPEG or PNG, with a combination of CMYK or RGB colour, I have also tried just exporting blank artboards and have also clicked 'artboards' when I am saving the file. I just updated my adobe last night and nothing will work now.

Import and export

This topic has been closed for replies.

Lukas Engqvist

Community Expert

Trying to understand this. The file has mixed RGB and CMYK? Or is it that you cannot export any file?

Are you saving to a network drive or a local folder. Are you sure you have permission to write to that folder.

Have you tried using Asset Export?

Anubhav M

Community Manager

Hello @defaultzo5izd3tg6pu,

Sorry to hear about this experience. I hope the steps shared by Italosan, Jeff, and Lukas helped resolve the problem. If not, kindly try the steps shared in this article (https://helpx.adobe.com/in/illustrator/kb/preferences-folder-read-only-error.html) and share your observations with us.

Looking forward to your response.

Thanks,

Anubhav

Jeff Witchel, ACI

Community Expert

Have you tried Resetting Preferenxes: https://community.adobe.com/t5/illustrator-discussions/how-to-reset-illustrator-settings/m-p/2205248#M3795

italosan

Community Expert

Hi, try doing a fresh install of Adobe Illustrator. You could use the Creative Cloud Cleaner tool to uninstall the software and delete any corrupt files.

italosan

Community Expert

Hi, do you still need help? Has your problem been solved? Keep us update.

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