"Cannot find a plug-in to read the linked file" when trying to open Creative Cloud Library Links

Question

Hello, I just packaged up a file which included links from my Creative Cloud library. After packaged, I tried opening the file just to make sure the links worked, but they are broken (even though the links were pulled into the "Links" folder), and when I try to replace them I get the message "Cannot find a plug-in to read the linked file". Anybody know why this is happening? Thanks!

Rishabh_Tiwari · Answer

Hi there,

Sorry to hear about the trouble you are facing with Illustrator. I found a similar discussion on the community, please try the steps suggested in this discussion:

https://community.adobe.com/t5/illustrator/quot-could-not-find-the-linked-file-quot-message-on-opening-files-with-links-from-cc-libraries/td-p/9344970

Let us know if this works or if you need any further assistance.

Regards

Rishabh

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