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CEBM IT
CEBM IT
Participant
May 21, 2026
Question

Cannot save an Adobe Illustrator file to a PDF file as a font could not be embedded

  • May 21, 2026
  • 1 reply
  • 34 views

A few days ago, I was able to save Adobe Illustrator files containing older Monotype fonts as PDF files. But today, I suddenly can’t save them as PDF files, and the following error message appears:

“Cannot save the file as the font “CHei2HKS-Xbold” could not be embedded because of licensing restrictions.”

What’s wrong? Thanks.

    1 reply

    Anubhav M
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    May 27, 2026

    Hello ​@CEBM IT 

     

    Sorry for the late response. I hope the problem is resolved by now. If not, could you try removing and reinstalling the CHei2HKS-Xbold font, or check with the font foundry to see if that helps resolve the problem?
     

    Looking forward to hearing from you.
    Anubhav

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