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eugens14623123
Participant
Mar 15, 2022 3:57 PM UTC
Answered

Cannot save on MacOS 12.3

Hi folks, Illustrator can no longer save files on macOS Monterey 12.3!

Stay away from the new MacOS update!
Anyone have a workaround?
Adobe, please update Illustrator!

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    Anshul_Saini
    Anshul_SainiCorrect answer
    Community Manager
    Mar 31, 2022 9:24 PM UTC

    Hi All,

     

    We are glad to inform you that the save button greyed out/ unclickable issue has been addressed. We worked with Apple and addressed this issue with the latest macOS update, v12.3.1, released last week. I would request you to update and let us know if the issue still persists.

     

    Regards,

    Anshul Saini

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    46 replies

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    eugens14623123Author
    Participant
    Mar 16, 2022 10:48 AM UTC

    According to Adobe Support, a fix is in the works. I really hope so!

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      Danny Whitehead FW
      Participant
      Mar 16, 2022 10:09 AM UTC

      Same issue. Imagine a development team so incompetent, they don't catch an absolute whopper like this at beta.

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        Heike23611395nzko
        Participant
        Mar 16, 2022 9:52 AM UTC

        Same here... 😞
        I already uninstalled the latest Illustrator version, I am now running on 26.0.3. but still the same issue.

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        ignite22
        Participant
        Mar 15, 2022 10:55 PM UTC

        Same problem as those listed above.  Need assistance ASAP.  Disappointing that an issue this large couldn't be captured during beta. 

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          ferkastromx
          Participating Frequently
          Mar 15, 2022 9:59 PM UTC

          Same problem!!! Heeelp!!!

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          GrayDude
          Participant
          Mar 15, 2022 8:51 PM UTC

          Yes, same thing happened to me. This is frustrating. Lesson learned do NOT install update immediately! PLEASE ADOBE need this to be fixed! 

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            Fred236025866ax0
            Participant
            Mar 15, 2022 7:44 PM UTC

            Same problem. Save not selectable, navigation unresponsive in dialog box. Escape needed to exit dialog. AI 26.1 MacOS 12.3, on MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports).

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