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Yoni34575889derh
Yoni34575889derh
Inspiring
April 7, 2025
Question

Cant illustrate in illustrator

I don't even know how to describe it. a lot of errors in Illustrator. Sometimes the control z and control shift z are not working. The brush or pencil tool dots don't show what I should do. I have 700 GB left in c and 1 tera in d. I don't think it's a computer issue

15 replies

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
April 7, 2025

Hello @Yoni34575889derh,

Could you share more details like the version of the OS/Illustrator installed and if Illustrator behaves this way randomly or when working on a particular file/tool/feature, so I can better assist you?

Also, could you try temporarily disabling any plugins or window management applications and/or running Illustrator under Safe Mode (Windows / macOS) and checking if it helps?

Looking forward to hearing from you.

 

Anubhav

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Yoni34575889derh
Yoni34575889derhAuthor
Inspiring
April 7, 2025

Mine is the 29.4 version, but the previous did the same thing and I thought that updating would help, but it didn't. What do you mean by plugins or Windows management applications? Anyway, the only things I have open are Files and Adobe Illustrator. This bug accur in all files when I strat using the brush I created.

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Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
April 8, 2025

Hello @Yoni34575889derh,

Thanks for confirming. Does this only happen with the brushes you have created, or with the standard brushes as well? Also, are you using a tablet/pen as an input device? If yes, try performing a clean reinstallation of the drivers for it and share your observations.


Looking forward to hearing from you.
Anubhav

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