Skip to main content
Participant
August 23, 2024
Question

Cant open my .aid file

  • August 23, 2024
  • 1 reply
  • 202 views

Its happend two times already, the illustrator suddenly froze. I have my .aid file and it wont opened.

This topic has been closed for replies.

1 reply

Community Expert
August 23, 2024

Hi Kharisma,

does this problem occur with all files or only with a specific file?

Anubhav M
Community Manager
Community Manager
August 23, 2024

Hello @Kharisma25319335m2ck,

Would you mind providing some details about the circumstances under which these files were saved or edited and the location of the files where they were stored? For example, were there any unexpected Illustrator crashes, sudden app closures, system shutdowns, or power cuts during the editing process?

 

Also, kindly share a link to a sample file after uploading to Dropbox/Google Drive/etc. so we can check it on our end. Although we cannot guarantee a successful recovery, we will try our best to do so.

Looking forward to hearing from you.

 

Thanks,

Anubhav