Caricamenti lunghi con AI fino a bloccarsi

Question

Da qualche giorno provo ad utilizzare AI e il programma carica in modo esagerato anche per delle funzioni banali, fino a bloccarsi. Mi è impossibile utilizzarlo e lavorarci. Ho provato e resettarlo ma niente. Ho provato a reinstallarlo ma continua a darmi lo stesso problema. Mi dava lo stesso problema anche prima di installare l'ultimo aggiornamento. Non capisco cosa possa essere.

Anubhav M · Answer

Hello @SimoArt,

We understand how frustrating it can be to experience crashes. Would you mind trying the steps shared in this help article (https://helpx.adobe.com/illustrator/kb/fix-crash-on-launch-issues.html) and checking if it helps? Also, kindly try performing a clean reinstallation of the GPU drivers (Intel / NVIDIA / AMD) and setting the Graphics Preference to High-Performance for Illustrator (https://www.amd.com/en/support/kb/faq/gpu-110) and share your observations.

If the problem persists, kindly share the crash report using the steps in this article (https://helpx.adobe.com/illustrator/kb/crash-next-steps.html) and use the same email account as your community account for quick tracking. We appreciate your time and efforts in resolving this issue.

Looking forward to your response.

Thanks,
Anubhav

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