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MarkGr1f
Inspiring
December 16, 2016
Answered

CC 2017 Max's CPU After Mac OSX Siera update to 10.12.2 (CEP?)

  • December 16, 2016
  • 1 reply
  • 3537 views

So bad it starts shutting down all sort of services and have to force quite. Did a permissions fix and cache clean, no change.

Any help appreciated as I'm up to my neck today!

🙂

    This topic has been closed for replies.
    Correct answer MarkGr1f

    You should be abel to get this to work as I have Sierra at home and is working fine with 2017. They have made this whole cloud addition to the software so complicated that eventually everyone has to suffer through this at least once. But once you get this working should stay.


    Well......

    RESULT!

    My hunch was somewhat in the right direction. It seems it was due to permissions. Annoyingly, try to find any way to FIX Sierra permissions opens a lot of Rabbit holes.

    I probably migrated from the original user when creating the new one, this seems to have messed up permissions on the Applications folder requiring admin PW if I wanted to delete a folder from Applications.

    Eventually found a way to reset the permissions to system default from here:

    Resolve issues caused by changing the permissions of items in your home folder - Apple Support

    Did this, deleted any existing Core Sync CC stuff and rebooted. Ran the CC installer again and it connected. Installed Illustrator through the CC panel and while stupidly slow on initial launch with that crappy start window it did open up not using any more than 90% CPU. A close and reopen - and all seems fine.

    what a waste of 2 days!

    Thanks for your help Mike.

    1 reply

    MarkGr1f
    MarkGr1fAuthor
    Inspiring
    December 20, 2016

    OK so tried the following:

    Delete Prefs

    Remove (with prefs) /  Reinstall

    Let it sit for a while and it seems to settle down. Quit and relaunch same issue. Usage spikes killing various other services like Safari for about 5 minutes then eventually it settles down.

    Mike_Gondek10189183
    Community Expert
    Community Expert
    December 20, 2016

    How fast in your internet service? Delete Your Cookies, you may have some trackers. ATDMT & doubleclick you probably have and in the past removing these cookies helped, but recently they have not been too troublesome.

    Safari >> Command , >> Manage Website Date

    MarkGr1f
    MarkGr1fAuthor
    Inspiring
    December 20, 2016

    50mb up and down. I'll give that a shot but all was working fine up until Siera update...