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Participant
April 29, 2019
Answered

Changes to Illustrator CC preferences won't stick

  • April 29, 2019
  • 4 replies
  • 537 views

Hello,

I recently upgraded to Creative Cloud. So far, so good except for one thing- changes made to the units preference won't stick. I have tried making the change before creating a new document and after once I've stated working on a document. After I exit the app and go back in, the units revert back to points. I do not have this problem in InDesign or Photoshop.

Thanks in advance for any help!

This topic has been closed for replies.
Correct answer Steve Werner

Try restoring your Illustrator preferences:

How to set preferences in Illustrator

4 replies

msohnAuthor
Participant
April 29, 2019

Thank you so much! That immediately took care of the problem.

Ton Frederiks
Community Expert
Community Expert
April 29, 2019

The document unit settings are based on your New document profile.

The preferences setting is used for documents that don't specify a unit, like opening a jpeg or a pdf without Illustrator editing capabilities.

Monika Gause
Community Expert
Community Expert
April 29, 2019

The settings are document based. right click the ruler and then select the unit for your document.

kglad
Community Expert
Community Expert
April 29, 2019
Steve Werner
Community Expert
Steve WernerCommunity ExpertCorrect answer
Community Expert
April 29, 2019

Try restoring your Illustrator preferences:

How to set preferences in Illustrator