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Participant
August 3, 2023
Question

Classroom in a book 2022 - issue with training files

  • August 3, 2023
  • 1 reply
  • 438 views

Hi all,  I need you help with an issue I am encountering with the training files that come with Illustrator Classroom in a book 2022 release. After a successful completion of lesson 0,  I am stuck at lesson 1 and 2. I cannot edit anything. When I open a file I cannot see any seprate selectable objects. Only one layer and one big picture., no subobjects. Tried ungrouping, does not work. What I noticed is that I am on version 27.1.1. While the book refers to 26. Could this be the issue? Or is the training file perhaps corrupt? I redownloaded the files but to no avail.

 

Hope you can help. Regards Marian

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1 reply

Monika Gause
Community Expert
Community Expert
August 3, 2023

Can you please post a screenshot of the layers panel? WIth the objects in the layer visivle.

Participant
August 3, 2023

Hi Monika, sure. Thanks for helping out. In the meantime we are a bit further. I happen to have a iPad so I installed AI on the iPad (The issue is with my Windows PC). On the iPad I can open the same training files without an issue. It converts there to a cloud version .aic. And ... when I open that aic version on my laptop the objects are visible!.  The otherway around does not work, so save the ai version to the cloud and then open on iPad. Then I only get one object. 

Monika Gause
Community Expert
Community Expert
August 3, 2023

That is very weird. It shouldn't be an issue to open ai files in a higher version. How did you get those files? as a Zipped download?