Clicking Help > Search in Mac menu bar in Illustrator results in spinning ball

@ojak I am assumming that you have already tried (or if you haven't) install the latest update to Illustrator. I just recently did a few minutes ago myself. If that still doesn't work, because Spotlight is the macOS search function and sometimes it can get out of sync with Adobe's applications. Reindexing Spotlight could help Illustrator work better with the search function. Personally, I have removed Adobe Illustrator from the Privacy Tab altogether, and it works fine for me this way, but for some, I know (my partner) has Adobe Illustrator in the Privacy Tab

• Click on the Apple icon (top left corner)
• Select System Preferences.
• Click Spotlight.
• Click the Privacy tab.
• Drag and drop your Illustrator application icon out of the Privacy list (this temporarily excludes Illustrator from Spotlight search).
• Close System Preferences.
• Open Terminal (Applications > Utilities > Terminal).
• Type the following command and press Enter: sudo mds -i /Applications/Adobe Illustrator.app (enter your password when prompted). This will rebuild the Spotlight index for Illustrator.
• Once the indexing is complete, open System Preferences again and go back to Spotlight Privacy.
• Drag and drop the Illustrator application icon back into the Privacy list (this re-enables Spotlight search for Illustrator).

Hello @ojak,

We understand that encountering technical issues can be frustrating. Would you mind trying to run Illustrator under Safe Mode (Windows / macOS) and checking if it helps?

Also, try running Illustrator under a different administrator account (Windows / macOS) and share your observations.

Looking forward to hearing from you.

Thanks,

Anubhav