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Participating Frequently
August 13, 2025
Question

Clicks in Swatches panel don't always work

  • August 13, 2025
  • 1 reply
  • 130 views

Pretty much like the subject line says. I often need to click twice in the panel to get the color to apply. This also happens in InDesign.

 

I'm on Sequoia 15.6. Running a MacBook Pro 16-inch 2023 Apple M2 Max with 96 GB memory

Illustrator 29.7.1 and InDesign 20.5 (this has been happening across multiple version updates)

1 reply

Anubhav M
Community Manager
Community Manager
August 13, 2025

Hello @Chris27881302o5bh,

I'm sorry to hear about your experience. Could you check if Illustrator behaves this way when using it with another application open, or a plugin enabled, or when running Illustrator after rebooting your computer in Safe Mode (macOS), so we can better assist you?

If the problem persists, please try the following steps and share your observations:

  • Close all Adobe applications
  • Remove the Creative Cloud Desktop application, CCLibrary, and CoreSync using the Creative Cloud Cleaner Tool (https://adobe.ly/4oB8sW0)
  • Reinstall the Creative Cloud Desktop application (https://adobe.ly/4oB8ux6)
  • Relaunch Illustrator


Looking forward to hearing from you.

Anubhav