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Daniela26967517ndji
Participant
November 4, 2022
Question

Color Bar Not Reading

Hi everyone! I'm having trouble with my color bar on Illustrator. Whenever I use the dropper to look at a color it doesn't read anything. I'm very confused because it was working completely fine yesterday and I rebooted Illustrator and my laptop twice and it didn't seem to fix the issue. Here are some screenshots of how it is not reading and my settings. 

 

 

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2 replies

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity Expert
Community Expert
November 4, 2022

First thing to try is check the top checkbox to select Appearances.

If that doesn't work - your interface looks like a Mac.

If so, go to Apple System preferences/Security and Privacy/Screen Recording.

Add Illustrator to the list and relaunch AI.

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Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
November 4, 2022

Hello @Daniela26967517ndji,

 

Sorry to hear about this experience. I assume you are using a computer running macOS. Would you mind trying the following steps and checking if it helps:

 

 

Looking forward to your response.

 

Thanks,

Anubhav

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