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Inspiring
August 26, 2024
Question

Color Picker not working - Illustrator 28.5

  • August 26, 2024
  • 2 replies
  • 836 views

In the most recent build of Illustrator (28.5) the color picker has changed in both function and usablity.  Previously, one could simply sample screen colors from raster images in the same manner as one would a vector color.  However, now users are forced to hold down "Shift" to accomplish this task, as sampling as "normal" simply results a transparent fill and stroke.  

 

As unnecessarily irritating as that is, what's far worse is color picker's behaviour around fonts, both outlined and not.  Previously, sampling any color with a font selected would — as expected — append the color of that font.  Now, it's any one's guess if it will work at all.  More often than not, I find myself needing to outline the font and either drill down into the group level and select each individual letter path or turn the image into a compound path for the color to be applied. 

 

Needless to say this is infurating, as it makes my workflow signficinatly more tedious.  The color picker has worked the same way for as long as I have used Illustrator — about 25 years now — and there seems to be no rhyme, reason, or advantage as to why Adobe forced these changes on us.

 

If there's a workaround, I'm happy to hear it. Failing that, Adobe, can you please not make our processes even more difficult? 

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2 replies

Monika Gause
Community Expert
Community Expert
August 26, 2024

Are you referring to the eyedropper tool?

The behaviour has not changed. I could upload the videos I recorded in older versions.

 

You might want to double click the tool and edit the options.

Anubhav M
Community Manager
Community Manager
August 26, 2024

Hello @TJSearl,

We understand that encountering technical issues can be frustrating. Would you mind updating Illustrator to the latest version, 28.6, and checking if it helps? Also, if you're on a Mac, try relaunching Illustrator after granting it access to screen recording (https://adobe.ly/3XiRrEg) and sharing your observations. If the problem persists, kindly share more details, like the exact version of the OS/Illustrator, and a screen recording of the problem (https://adobe.ly/4cD26y1), so we can investigate this further.


Looking forward to hearing from you.

 

Thanks,

Anubhav