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leenk57917483
Participant
November 19, 2018
Answered

color settings

  • November 19, 2018
  • 2 replies
  • 695 views

i have the latest illustrator cc 2019 and when i open older files like cc 2018 the message below shows up and it changes the colors.

can anyone help how to fix that??

This topic has been closed for replies.
Correct answer AshutoshChaturvedi

We have a fix available and you should not have this issue if you have the following version of these Creative Cloud applications

Please update to:

  • Photoshop (20.0.1)
  • InDesign (14.0.1)
  • Bridge (9.0.1)

While it is not mandatory to upgrade Illustrator version from 23.0 to 23.0.1 we highly recommend that.

2 replies

AshutoshChaturvedi
AshutoshChaturvediCorrect answer
Legend
November 20, 2018

We have a fix available and you should not have this issue if you have the following version of these Creative Cloud applications

Please update to:

  • Photoshop (20.0.1)
  • InDesign (14.0.1)
  • Bridge (9.0.1)

While it is not mandatory to upgrade Illustrator version from 23.0 to 23.0.1 we highly recommend that.

Monika Gause
Community Expert
Community Expert
November 19, 2018

Reset the color management. There is a serious issue with Illustrator CC 2019 that sets it to "Emulate Illustrator 6". You need ro reset that.

AI CC 2019 - Color Settings keep resetting