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kmacrae87
kmacrae87
Participant
October 23, 2018
Answered

Color settings in CC 2019 keep reverting to "Emulate Adobe 6.0"

  • October 23, 2018
  • 9 replies
  • 7410 views

Colour settings keep reverting to 'Emulate Adobe 6.0' when toggling between adobe applications. As a result colours are appearing washed out or dull, for example bright blues are appearing purple, dark grey is lighter grey, etc. Changing settings works until the application is minimized or when another Adobe application is in use. Changing the settings in Bridge doesn't seem to have any effect. I also tried creating / saving my own settings, to no effect.

      This topic has been closed for replies.
      Correct answer Ashutosh_Mishra

      Hi All,

       

      Sorry to hear about your experience. Product team is working on this issue. I'd request you to upvote on this UserVoice post(https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/42892902-illust...) & stay tuned for the updates.

       

      Additionally, please try this workaround & let us know if it helps:

      1. Lower Photoshop from 22.3 to 22.2.
      2. Specify any color setting in Illustrator.

      If you do the above
      Even if you operate Photoshop while Illustrator is running, it will not emulate the settings by itself.

       

      We appreciate your patience.

       

      Regards,

      Ashutosh

      9 replies

      D
      Daan5C60
      Participant
      April 7, 2021

      I've fixed this problem on short term. It's Photoshop 22.3 who causes the switching colorsetting problem.

      What I did is just close Photoshop 2021 (you don't have to unistall it) and reistall Photoshop 2020 and work in the 2020 version.  I have no longer this problem anymore. Mention; I don't use Adobe Bridge.

       

       

      C
      Christopher5E8D
      Participant
      March 23, 2021

      I am having the same issue. Illustrator keeps defaulting to 'Emulate Adobe 6.0'. Changing the settings in Bridge has no effect. Once I change the colro profile in Illustrator it updates to match but once I minimize and jumo back abd forth between Photoshop and Illustrator it swtiches back to 'Emulate Adobe 6.0'. Super frustrating. Please solve. 

        Ton Frederiks
        Community Expert
        Ton FrederiksCommunity Expert
        Community Expert
        March 23, 2021

        The latest version of Photoshop is causing the problem.

        As suggested above, use the CC app to install the previous version of Photoshop and after that change your Illustrator color settings.

        Ashutosh_Mishra
        Ashutosh_MishraCorrect answer
        Inspiring
        March 17, 2021

        Hi All,

         

        Sorry to hear about your experience. Product team is working on this issue. I'd request you to upvote on this UserVoice post(https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/42892902-illust...) & stay tuned for the updates.

         

        Additionally, please try this workaround & let us know if it helps:

        1. Lower Photoshop from 22.3 to 22.2.
        2. Specify any color setting in Illustrator.

        If you do the above
        Even if you operate Photoshop while Illustrator is running, it will not emulate the settings by itself.

         

        We appreciate your patience.

         

        Regards,

        Ashutosh

        T
        ThinkSigns&Graphics
        Participant
        March 19, 2021

        This is really frustrating because I work back and forth with several Adobe products at once.  Illustrator reverts every other minute and is taxing on my time constraints.  Please fix this problem-

          T
          Top Display5FF7
          Participant
          March 16, 2021

          Same here! hope they fix really soon!

            P
            psytek
            Participating Frequently
            March 15, 2021

            Is there any way we can get Adobe to acknowledge this issue for 25.2.1?

             

            I have a feeling we're talking to a wall here ... 

              Ton Frederiks
              Community Expert
              Ton FrederiksCommunity Expert
              Community Expert
              March 15, 2021

              I saw one reply from an Adobe engineer Ashutosh_Mishra that may help; deleting the color caches.
              https://community.adobe.com/t5/illustrator/colores-en-actualizacion-25-2-1/m-p/11889027#M267301

              P
              psytek
              Participating Frequently
              March 15, 2021

              Hi Ton, thanks for your reply! But like I allready said in the topic you just posted, this 'cache-solution' didn't work for me. 

              P
              psytek
              Participating Frequently
              March 11, 2021

              I have the same issue after updating to 25.2.1

                B
                Bagel the Bear
                Participant
                March 12, 2021

                Same issue over here!

                Hope they can fix it soon...

                  AshutoshChaturvedi
                  AshutoshChaturvedi
                  Legend
                  November 20, 2018

                  We have a fix available and you should not have this issue if you have the following version of these Creative Cloud applications

                  Please update to:

                  • Photoshop (20.0.1)
                  • InDesign (14.0.1)
                  • Bridge (9.0.1)

                  While it is not mandatory to upgrade Illustrator version from 23.0 to 23.0.1 we highly recommend that.

                    S
                    SandSan
                    Participant
                    March 14, 2021

                    I've just began having this same "color 6.0" issue today. I upgraded to Illustrator version 25.2.1 a few days ago however this issue just started today.  Please advise ASAP for a fix.  

                    Thank you!

                      S
                      sophiejnpl
                      Participant
                      March 24, 2021

                      I have the same issue here with all Adobe apps (photoshop, indesign, illustrator and bridge) Very annoying. I am on Mac OS Big Sur 11.2.3

                      My computer literally crashes. I mean it do this on my new MacBook pro (Apple processor), with a mac on Sierra and a PC on Windows 10 (intel I7)…

                       

                      J
                      johngettler18107253
                      Participating Frequently
                      October 29, 2018

                      These are the steps that have been working for me and my creative team:

                      1. If you use an Adobe supplied Color Settings preset, go to next step, otherwise use Photoshop Color Settings, to create your desired color settings, and then Save a named Preset.

                      2. Quit all Adobe apps

                      3. Hold down the Option key, and choose the Go Menu.

                      4. Chose Library.

                      5. Go to Preferences/Adobe/Color

                      6. Delete this file: ACEConfigCache2.lst

                      7.  Go into Bridge 2018 (or 2019 if you have already deleted Bridge 2018), and go to Edit, Color Settings, and chose your desired preset, and click Apply.  If done in Bridge 2018, you don't need to do it in Bridge 2019.

                      8.  Quit Bridge, and now all your 2018 and 2019 apps will be "Synchronized" and will not revert back to the factory defaults!

                        Ton Frederiks
                        Community Expert
                        Ton FrederiksCommunity Expert
                        Community Expert
                        October 23, 2018

                        See and vote:

                        Color Settings Auto Defaulting – Adobe Illustrator Feedback

                        no solution yet

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