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Zealous_ease0101
Participant
March 12, 2023
Answered

Colors are appearing dull in Illustrator (27.3.1) on one system and fine on another, WHY?

  • March 12, 2023
  • 3 replies
  • 1767 views

Hi, I have recently switched to Macbook Air M2. I was using Macbook Air M1 and transferred my file to new laptop. I have downloaded the same version of illustrator in new laptop, but the color are appearing dull and muted in both RGB & CMYK mode, as compared to the previous system. I am attaching an example.

I have looked out for everything, color management, bridge setting etc. all are same in the both system. But I am not able to figure why is this issue happening?

 

Please view comparatively, 1a & 1b ; 2a &2b.

 

Please Help!

This topic has been closed for replies.
Correct answer Anubhav M

Hello @Zealous_ease0101,

 

We understand that encountering technical issues can be frustrating. Would you mind trying to recalibrate the display for sRGB (https://support.apple.com/guide/mac-help/calibrate-your-display-mchlp1109/mac) on both of your mac computers and then restarting to check if it helps?

 

Looking forward to your response.

 

Thanks,

Anubhav

 

Note: Marking correct for visibility.

3 replies

Anubhav M
Community Manager
Anubhav MCommunity ManagerCorrect answer
Community Manager
March 31, 2023

Hello @Zealous_ease0101,

 

We understand that encountering technical issues can be frustrating. Would you mind trying to recalibrate the display for sRGB (https://support.apple.com/guide/mac-help/calibrate-your-display-mchlp1109/mac) on both of your mac computers and then restarting to check if it helps?

 

Looking forward to your response.

 

Thanks,

Anubhav

 

Note: Marking correct for visibility.

Zealous_ease0101
Participant
March 12, 2023

Hey, I have also checked that, those are exactly same. The issue is occuring cos of some other reason

 

Simmer1
Community Expert
Community Expert
March 12, 2023

Hey,

Check that the display settings for the airbooks match go System Settings> Display